Privacy Policy

Why a privacy charter?

In order to be able to provide the services we offer to you, we must collect personal data about you.

By agreeing to create an account or subscribing to the newsletter you explicitly accept that PULSE TOYS CO. processes your data in the manner described in this charter. This describes what information we collect and what we do with it. We undertake not to sell, rent or exchange your personal data to any other organization.

We collect and process your personal data in accordance with the legal provisions applicable in this matter, namely the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data (Privacy Law) and the European regulation of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of this data.

Questions ?

For any comments or questions regarding this privacy policy or your personal data, contact us at info@pulsetoysco.com.

How is your personal data collected?

Data may be collected in different ways on our sites. Data may be collected directly when you transfer it to us via a contact form, creating a customer account, submitting a form for download, subscribing to the newsletter or by telephone. When you contact us via these different channels, a copy of your exchanges with PULSE TOYS CO. is carried out and archived, except for telephone conversations whose content is not recorded.

PULSE TOYS CO. also uses cookies.

What data does PULSE TOYS CO collect? ?

  • Your email address
  • Your first and last name
  • Data relating to orders: your postal address for delivery and billing
  • Your bank details. Under no circumstances will these be stored in order to guarantee maximum security of your data.
  • Data relating to browsing: IP address, browser used, browsing time, language and pages viewed.

Use of data collected by PULSE TOYS CO. :

Customer account registration:

By creating an account on our site, you agree that we may use your personal information to:

  • Verify your identity clearly during the account creation, connection, identification or modification procedures of your customer account.
  • Improve the quality of exchanges in the event of a dispute over an order with customer service or after-sales service.
  • Process banking transactions.
  • Manage risks or detect, prevent and/or remediate fraud or other potentially illegal or prohibited activities.
  • Detect, prevent or remedy violations of applicable regulations or terms of use.
  • Measure site performance and improve content and presentation.
  • Manage and protect our IT infrastructure.
  • To be able to keep you informed about the different statuses and processing of your orders.
  • We use your email address to confirm your registration on the site.

Newsletter Sign-Up :

By subscribing to the newsletter, you agree that we use your data to:

  • Communicate to you about actions, promotions, events, participation in trade fairs, etc.

You can unsubscribe from our newsletter at any time via your customer account.

Purpose of data collection

PULSE TOYS CO. collects and manages data from visitors and users of the website in order to manage and provide an optimal, personalized and secure user experience. The collection of your data may intensify with more intensive use of our site. The data collected may be used by us to contact you, send you promotions or keep you informed of the status of your order.

By visiting our site, certain data is collected for statistical purposes. These allow us to optimize your user experience. This includes your IP address, the geographic area you are located in and the date and time you visited our site.

Your personal data is intended to be used for internal purposes. Your data will therefore not be sold or communicated to people other than employees of our company.

How long is your data kept?

Your data will be kept until you request to deactivate your customer account. This deactivation request can be sent by email or by telephone.

Once your account is deactivated, you will no longer be able to place an order on our site, unless you create a new customer account.

Your rights

You can choose how the data you send to us is used:

  • You can decide to no longer receive the newsletter as well as personalized offers while keeping your account active to finalize orders.
  • You can decide to deactivate your customer account at any time.
  • You can access your user account at any time to view and update your data.
  • In certain cases, you have the right to request the limitation of the processing of your personal data, in particular in the event of dispute as to the accuracy of the data, if your data has been processed illegally, if the data necessary in the context of a procedure legal or the time necessary for PULSE TOYS CO. to verify that you can validly exercise your rights to erasure.